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For a thorough approach to driving tuition. Call 01275 544 445 / 0796 80 555 01

Terms & Conditions

Bown2Pass is the trading name of Robert Bown and shall be referred to throughout theses terms of business as B2P. B2P is a sole trader instructor and the contract for driving tuition is solely between you and B2P.

Covid-19 Supplementary Terms and Conditions

These additional terms and conditions set out additional measures in response to the COVID pandemic. Where any COVID term or condition conflicts with the one set out elsewhere in the document, the COVID one shall take precedence.

  • Individual lessons shall be in one, one and a half or two hours
  • B2P reserves the right to postpone any lesson without notice on suspicion that either the instructor or customer may be displaying COVID symptoms. Refunds will not be issued but credit carried forward until a lesson can be rescheduled.
  • All customers must have renewed and signed the updated Terms and Conditions and additional COVID Risk Assessment documentation before any lesson can go ahead.
  • All customers must agree to abide by the virus prevention/containment instructions identified in the Risk Assessment, including the wearing of any identified PPE immediately before, during and after each lesson
  • Customers accept that B2P cannot be held liable in the event they suspect they contracted any illness because of a lesson and any personal loss therefore suffered as a result whether personal or financial. No working environment can be made 100% risk-free and the customer accepts the risks associated with undertaking a lesson and that the precautions put in place by B2P are a “best endeavours” approach based on issued government guidance.
  • Customers can postpone a lesson without penalty at short notice on the grounds of needing to isolate due to COVID. In this event a refund will not be offered but credit carried forward to a future lesson.
  • If a customer postpones a lesson due to having COVID symptoms then they will not be able to reschedule the lesson for at least 14 days or on the presentation of a negative test result.
  • The customer will be responsible for providing their own face mask and should wear it before entering the car and keep it on until they have departed the car at the end of the lesson.
  • If a customer fails to provide their own face mask then the instructor is entitled to cancel the lesson however the lesson fee will be charged at the full rate. If the instructor has spare face coverings then the instructor will impose a charge to the customer for that mask at a rate agreed between at the time.

LEARNER DRIVER – Terms and Conditions

To have driving lessons you must:

  • Be aged 17 or older to drive on the public highway (16 or over if disabled)
  • Hold a driving licence that is valid for the UK (provisional, full or an appropriate foreign licence)
  • It is your responsibility to provide your instructor with proof that you have a valid licence to drive before the commencement of your first driving lesson. If you fail to provide this proof your instructor is entitled to refuse to conduct the lesson but still may charge you for such driving lesson.


PAYING FOR LESSONS

Paying your instructor directly

You can pay for lessons by paying your instructor directly. Your instructor will confirm which payment methods they can accept. Normal payment methods will be cash, cheque, bank transfer or card payment.

Cancellation Policy

You must give at least 48 hours’ notice to your instructor if you wish to cancel or re-arrange a booked driving lesson. Failure to do so may result in your instructor charging you for the full amount of the driving lesson.

If, upon arrival for an appointment (driving lesson or test), the instructor deems that the pupil is unfit to undertake that lesson through misuse of drink or drugs, then the instructor has the right to cancel that appointment and the pupil will be liable for the full cost of the lesson.

If the pupil wants to terminate the instruction part way through a pre-paid block of lessons (usually 10 or more hours) then all lessons used up to the date of cancellation will be charged at the standard hourly rate (not the discounted rate) and an administration fee equal to one hour at standard rate. Refund payment will be back to the original payee in the form of a bank transfer.

Driving tests fees – theory and practical

If the pupil requires the instructor to book a theory or practical test on their behalf, unless included as part of a semi intensive course, then a charge of £10 will be payable to cover the instructor’s time to complete the booking process. This charge is in addition to the appropriate DVSA booking fee.

If the instructor deems the pupil to be not ready to take their practical driving test then they will be informed at least three working days prior to the test so the pupil can reschedule their test without losing their test booking fee. It will be up to the pupil to re-arrange their test unless the instructor has previously booked the test and the appropriate administration fee B2P will not be liable for the loss of the booking fee for a missed test as long as stated above.

Liability

B2P are not liable to you for any loss or damage caused where, and to the extent that:

  • There is no breach of a legal duty owed to you by the relevant person or body;
  • Such loss or damage is not a reasonably foreseeable result of such a breach of a legal duty;
  • Any such loss or damage, or increase in the same, results from any breach or omission by you; or
  • Any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body.

B2P shall not, in any event, be liable for losses relating to any business interests you may have including, without limitation, lost profits, loss of opportunity or business or business interruption.

Nothing in these Terms and Conditions will affect any statutory rights you may have as a customer.

Use of personal date and information

Personal data, and/or information about you, that you provide to B2P may be used to:

  • Identify you;
  • Help administer and contact you about improved administration of, any accounts, services and products provided to you.
  • Trace debtors, recover debt, prevent, and detect fraud, and to manage your accounts or insurance policies; and check your identity to prevent money laundering unless you give us other satisfactory proof of identity.
  • Carry out marketing analysis and customer profiling (including with transactional information) and create statistics and testing information.
  • For promotional purposes, particularly on successful completion of a practical test.
  • Contact you in any way (including mail, email, phone, visit, SMS, or MMS) about products and services offered by us.
  • Provide personal data and/or information that has been legitimately asked for by legal or regulatory bodies or where we are required to provide it as part of legal proceedings or prospective legal proceedings.
  • We may monitor and record communications with you (including phone conversations and email) for quality assurance, legal compliance, and training purposes.
  • We may check your details with fraud prevention agencies. If you provide false or inaccurate personal data and/or information and we suspect fraud, we will record this and may provide this information to fraud prevention agencies and other relevant authorities including the police.
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